contact us

If you require assistance with any of your Alva Visa applications, our team is available to help.

Support Availability

We operate 24 hours a day, 7 days a week. Including weekends and public holidays.

Response Time

All inquiries are typically answered within 24 hours.

Submit An Inquiry

If your request relates to an existing application, please include the following information to allow us to locate your file quickly:

  • The email address used during your application

  • Your full name as entered on the application

  • Your reference number (if available)

Providing accurate details helps us respond promptly and effectively.

Compass World LLC

Address

Compass World LLC
1200- 1309 Coffeen Avenue Sheridan | Wyoming | US

Contact

Phone: +1 (942) 380-2990
Email: support@alvavisa.com

Reach Out for Information & Status Updates

Our Direct Government Accreditations

To better serve you, we collaborate with immigration professionals around the world and are working towards formal accreditation in several countries. Here are our current affiliations and candidates.

🇦🇺Australia

  • Registered with the Migration Agents Registration Authority (MARA)
  • Agent Riccardo James Patrick Ippoliti – Registration number 1386990
  • Verify our agent

🇺🇸United States

  • Registered and licensed company in the State of Wyoming
  • Compass World LLC, 1309 Coffeen Avenue, Sheridan, WY
  • Check our business filing

🇨🇳China

  • Collaborating with China Visa Application Service Centers (CVASC) to streamline document submission
  • Approval as an official delivery partner is pending
  • Candidate partnership currently under review

🇮🇪Ireland

  • Preparing to register with the Irish Naturalisation & Immigration Service (INIS)
  • Candidate Irish immigration consultant identified
  • Official accreditation pending – details coming soon

Alva Visa is a private travel assistance company that helps travelers apply for electronic travel authorizations (eTA, ETA, ESTA) and eVisas. We provide guided forms, document checks, and 24/7 support. We are not affiliated with any government, and using our service is optional.

These are digital travel authorizations required by certain countries for short-term visits or transit. They are electronically linked to your passport and are not the same as traditional visas. Requirements and validity periods vary by country.

Applying through official portals can be cumbersome especially in foreign languages, so many travelers choose us for convenience. We offer simplified forms, MRZ and OCR technologies to scan documents and skip manual input, expert review, fast processing, reminders, 24/7 support, and many more perks. Our pre-screening contributes to a high approval rate and helps avoid common errors.

Most travel authorizations are approved within 24 to 72 hours, and many are issued the same day. Some countries offer priority processing options. Embassy-based visas may take longer depending on requirements.

No. Alva Visa is a private company that provides optional, fee-based support. We are licensed with relevant government authorities to provide services on behalf of customers. All final travel authorizations are issued solely by the respective government authorities.

See our accreditations. 

Validity periods differ by country. Many eTA/ESTA approvals remain valid for up to two years or until your passport expires, and they allow multiple short trips during that time e‑Visas often specify a fixed number of days or months and sometimes limit the number of entries. Our eligibility tool provides the validity period and entry limits when you check requirements

Yes. You can apply for several travelers in the same submission, provided each person meets eligibility requirements and all passport details are entered accurately.

Refunds depend on whether your application has been reviewed or submitted. Government fees are non-refundable. If you request cancellation early in the process, you may be eligible for a refund of our service fee. Contact support for case-by-case assistance.

Let us handle the complex parts of your travel

Complete your ETA and eVisa applications online in just a few minutes.

Even for applications available only through mobile applications!

Apply Now