Privacy Policy

This Privacy Policy outlines how Compass World LLC (“we,” “us,” or “our”) collects, uses, shares, and safeguards your personal information when you visit or use Alva Visa, accessible at https://alvavisa.com (“our website”). By using our site or services, you agree to the practices described below.

About Us

Alva Visa is a subsidiary of Compass World LLC, a U.S.-based company with its principal office at 1309 Coffeen Avenue STE 1200, Sheridan, Wyoming 82801, USA. We provide optional, third-party support services for travelers applying for Electronic Travel Authorizations (ETAs) for various countries. We are not affiliated with any government or official authority.

Information We Collect

We collect personal and technical information to provide and enhance our services. This may include:

  • Identity information: Full name, date of birth, nationality, and passport number

  • Contact details: Email address and mailing address

  • Travel information: Purpose of travel, destination, and dates

  • Payment data: Processed through secure third-party providers (we do not store card details)

  • Technical data: IP address, browser type, device, operating system, and usage patterns via cookies and analytics tools

We do not knowingly collect data from individuals under the age of 16. If such data is identified, it will be promptly deleted.

How We Use Your Data

We use your information to:

  • Assist in the preparation and submission of ETA applications

  • Communicate status updates, confirmations, or support messages

  • Respond to customer inquiries and support requests

  • Improve our website performance and service delivery

  • Fulfill legal or regulatory obligations

Processing is conducted based on contractual necessity, legitimate interests, legal obligations, or your consent, where required.

Data Sharing

We share your personal information only when necessary and with trusted third parties, such as:

  • Government authorities for ETA application submission

  • Secure payment processors

  • Service providers that support our website functionality, analytics, and communication infrastructure

If data is transferred outside your country (e.g., to the U.S.), we implement safeguards like Standard Contractual Clauses or other lawful mechanisms.

We do not sell or rent your personal information.

Data Protection Measures

We maintain administrative, technical, and physical safeguards to protect your data from unauthorized access or misuse. These include:

  • HTTPS encryption across the site

  • Secure storage of sensitive data

  • Role-based access controls

  • Regular internal audits and data minimization practices

While no system is completely secure, we take reasonable and appropriate steps to reduce risk.

Data Retention

Your information is retained only as long as necessary to fulfill the service or meet legal requirements. Once no longer needed, the data is securely deleted or anonymized.

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access and correct your personal data

  • Request deletion or restriction of processing

  • Object to certain data uses

  • Withdraw previously given consent

  • File a complaint with a privacy or data protection authority

To exercise any of these rights, please contact us at the email address below. We may request identity verification to ensure your data security.

Cookies and Analytics

Our website uses cookies and similar tracking technologies to enhance user experience and analyze traffic. We request your consent before placing any non-essential cookies.

You can manage cookie preferences through your browser settings. For more details, see our Cookie Policy.

We may also use third-party analytics tools (such as Google Analytics) to gather anonymized data such as page visits, device usage, and session duration.

Policy Updates

We may revise this Privacy Policy to reflect operational, legal, or technological changes. Any updates will be posted here with a revised “Last Updated” date. Continued use of the website constitutes your acceptance of the revised terms.

Contact

For any questions regarding this Privacy Policy or how we handle your data, please contact:

Compass World LLC (Alva Visa)
1309 Coffeen Avenue STE 1200
Sheridan, Wyoming 82801 USA
Email: [email protected]