1. Introduction

Welcome to AlvaVisa.com, an online platform operated by Compass World LLC, a private travel assistance provider headquartered at 1200–1309 Coffeen Avenue, Sheridan, Wyoming, US. The following Terms and Conditions (“Terms”) form a legally binding agreement between you (the “user”) and Compass World LLC (“we,” “our,” or “the Company”), governing your use of this website and the services offered through it.

By visiting our website or using our services, you confirm that you have carefully read, understood, and agreed to be fully bound by these Terms.

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2. Scope of Services

Our platform provides an optional, fee-based support service intended to simplify the process of preparing and submitting UK ETA applications. The assistance we offer may include guidance through the application steps, document and data verification, structured submission facilitation, and access to customer service.

We do not issue ETAs. Only the UK Home Office, under the authority of the Government of the United Kingdom, is empowered to review, approve, or refuse ETA applications. You always retain the option to apply directly through the official government website without using our platform and without paying our facilitation fees.

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3. Eligibility and Use

By using this platform, you represent and warrant that:

• You are at least 18 years of age or acting with the consent and supervision of a parent or legal guardian.

• You have the lawful authority to provide and submit your own travel and identification information.

• All information you provide is accurate, truthful, and complete to the best of your knowledge.

• You agree to comply with all applicable UK laws as well as these Terms.

Compass World LLC reserves the right to refuse service or revoke access at its sole discretion in cases of non-compliance, suspected fraud, or the provision of inaccurate or misleading information.

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4. Authorized Representation

When you submit an application through our platform, you grant Compass World LLC limited authorization to act on your behalf exclusively for the purpose of preparing and submitting your ETA application. This may include handling your personal information, compiling application details, and corresponding with you regarding the progress of your submission.

All handling of your information is carried out in accordance with our Privacy Policy and Cookie Policy.

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5. Application Review and Processing Timelines

Upon receiving your completed form, our team conducts a thorough review to verify that required fields are complete and that your data aligns with eligibility requirements. In most cases, applications are processed within one to three business days. However, processing times may vary based on volume, completeness, or external factors beyond our control.

The ultimate decision on every ETA application rests exclusively with the UK Government. Compass World LLC does not influence, accelerate, or guarantee approval.

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6. Pricing, Payments, and Refunds

All service-related fees, including the mandatory government charge, are disclosed clearly prior to payment. Our fees solely reflect the additional support, verification, and facilitation services provided by our platform.

You retain the right to apply independently through the official UK Government website without using our service or paying our fees.

We accept major credit cards and secure digital payment methods. A confirmation of your transaction will be emailed to you after payment is successfully processed.

Refunds are available only if requested prior to the official submission of your application to the UK authorities. Once submitted, fees become non-refundable. For complete details on cancellation and refunds, please refer to our Payment, Refund and Cancellation Policy.

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7. Ownership and Use of Intellectual Property

All content, branding, design, text, and digital assets displayed on this site are either the exclusive property of Compass World LLC or used under proper license. Unauthorized reproduction, modification, or redistribution for commercial use is strictly prohibited without prior written consent.

Any references to third-party trademarks or brands are for identification purposes only and do not imply endorsement or affiliation.

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8. Acceptable Use Policy

You agree not to:

• Provide false, incomplete, or misleading information

• Use this platform for unlawful or fraudulent purposes

• Interfere with the proper functioning of the website

• Attempt to harvest, extract, or misuse any data from the site

• Deploy bots, crawlers, or automated scripts to manipulate access

Violations may result in immediate suspension or permanent removal of your access to our services.

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9. Limitation of Liability

Our role is limited to facilitating and assisting with ETA applications. We are not responsible for decisions made by the UK Government.

We make no guarantees regarding approval, processing times, or application outcomes. To the fullest extent permitted by law, Compass World LLC shall not be liable for any indirect, incidental, or consequential damages resulting from use of our services.

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10. Disclaimer of Warranties

All services and website functions are provided on an “as is” and “as available” basis. We make no express or implied warranties regarding accuracy, reliability, or suitability for specific purposes. Although reasonable efforts are made to maintain up-to-date content, we do not guarantee that the site will always be current, uninterrupted, or error-free.

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11. Account Suspension and Termination

We reserve the right to suspend or terminate access without prior notice if we believe a user has violated these Terms or engaged in harmful activity. You may discontinue use of the website at any time without further obligation.

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12. Governing Law and Jurisdiction

These Terms shall be governed by the laws of the State of Wyoming, United States of America. Any dispute arising from the use of this site or services shall be resolved exclusively in the courts located in Wyoming.

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13. Modifications to These Terms

We may revise or update these Terms from time to time. Any changes will take effect immediately upon posting to this page. Users are encouraged to review this section regularly, as continued use of our services constitutes acceptance of the updated Terms.

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14. Contact Information

For questions, concerns, or feedback regarding these Terms, please contact us at:

Compass World LLC
1200–1309 Coffeen Avenue
Sheridan, Wyoming, US
Phone: +1 (942) 380-2990
Email: support@alvavisa.com