This Disclaimer (“Disclaimer”) applies to the website AlvaVisa.com (“Website”), operated by Compass World LLC, a private travel assistance company headquartered in Sheridan, Wyoming, US (“we,” “our,” or “the Company”).

1. No Government Relationship or Endorsement

Compass World LLC operates independently and is not affiliated with, endorsed by, or officially connected to the Government of the United States, the Department of Homeland Security (DHS), U.S. Customs and Border Protection (CBP), or any other federal agency. We provide a privately managed, fee-based platform designed to assist travelers applying for the U.S. Electronic System for Travel Authorization (ESTA).

Travelers who wish to apply on their own without using our service or paying service-related fees may do so directly through the official U.S. Government website.

2. Informational Use Only – No Legal Services Provided

All content published on this Website is for general informational purposes only. It is not legal advice and should not be relied upon as such. No attorney-client relationship or regulated immigration advisor relationship is created through the use of this Website or our services. If you need advice specific to your immigration situation, we strongly recommend consulting a qualified immigration attorney or accredited legal advisor.

3. Content Accuracy and Currency

We make every reasonable effort to ensure that the information provided on our Website is accurate and current. However, U.S. immigration policies, ESTA processing fees, and entry requirements may change at any time without notice by the U.S. Government.

As a result, we cannot guarantee that all content will always reflect the latest rules or be free from errors. Users are encouraged to exercise independent judgment when relying on the information presented here.

4. Nature and Scope of Services

Use of our platform is entirely voluntary and not required to obtain a U.S. ESTA.

Our services are intended to simplify and support the application process and may include:

• Reviewing application data for accuracy and completeness

• Guiding applicants through required information

• Providing email-based customer service and technical support

• Submitting ESTA applications on behalf of travelers

• Offering limited reprocessing assistance where eligible

Our pricing structure consists of:

• The official U.S. Government ESTA fee, which we remit on your behalf

• A clearly disclosed service fee for use of our platform and support services

Please note that while our service is designed to improve the application experience, the decision on every ESTA application is made solely by U.S. Customs and Border Protection (CBP). We cannot influence or guarantee approval.

5. Limitation of Liability

To the fullest extent permitted by law, Compass World LLC disclaims liability for any direct, indirect, incidental, or consequential damages resulting from the use of this Website or our services. This includes, but is not limited to:

• Delays in travel or itinerary disruptions

• Refusal of entry or ESTA denial by U.S. authorities

• Technical problems, outages, or system errors

• Failures or interruptions caused by third-party providers

• Events beyond our control, including natural disasters or other force majeure circumstances

Users access our platform entirely at their own risk.

6. Links to Third-Party Websites

Our Website may include links to external sites provided for convenience. We do not control, monitor, or guarantee the accuracy, relevance, or availability of any content hosted on third-party platforms. The inclusion of a link does not imply endorsement or affiliation.

Visiting external websites is done at your own discretion and is subject to their respective terms and privacy policies.

7. User Responsibilities

By using our Website and services, you agree to:

• Provide accurate, truthful, and complete information

• Confirm that you meet the eligibility criteria for a U.S. ESTA before applying

• Understand that providing false or misleading details may result in denial of your application and potential consequences under U.S. law

8. Platform Availability

We make reasonable efforts to maintain continuous access to our Website. However, interruptions may occur due to maintenance, technical issues, third-party service disruptions, or external factors. For this reason, uninterrupted access cannot be guaranteed.

9. Acceptance of Terms

By using this Website, you confirm that you have read, understood, and agreed to this Disclaimer as well as our Terms and Conditions, Privacy Policy, Cookie Policy, and Refund & Cancellation Policy. If you do not agree with these terms, you should refrain from using our Website or services.

Contact Information

If you have any questions, feedback, or concerns regarding this Disclaimer, please contact us:

Compass World LLC
1200–1309 Coffeen Avenue
Sheridan, Wyoming, US
Phone: +1 (942) 380-2990
Email: support@alvavisa.com