1. Introduction

Welcome to AlvaVisa.com, an online platform operated by Compass World LLC, a private travel assistance company headquartered at 1200–1309 Coffeen Avenue, Sheridan, Wyoming, US. These Terms and Conditions (“Terms”) form a legally binding agreement between you, the “user,” and Compass World LLC (“we,” “our,” or “the Company”). They govern your use of this website as well as the services made available through it.

By accessing our site or using our services, you confirm that you have carefully read, understood, and agreed to comply fully with these Terms.

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2. Scope of Services

Our platform provides an optional, fee-based support service designed to simplify the preparation and submission of U.S. ESTA applications. Services may include guided application instructions, data verification, structured submission facilitation, and responsive customer support.

We do not issue or approve ESTAs. Only U.S. Customs and Border Protection (CBP), under the authority of the U.S. Department of Homeland Security, has the authority to review, approve, or deny ESTA applications. You may always choose to apply directly through the official U.S. Government website without using our service or paying any additional service fees.

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3. Eligibility and Use

By using our platform, you represent and confirm that:

• You are at least 18 years of age, or you are acting with the consent and supervision of a parent or legal guardian.

• You have the legal right to submit your own travel and identification details.

• All information you provide is accurate, truthful, and complete to the best of your knowledge.

• You agree to comply with all applicable U.S. laws and these Terms.

Compass World LLC reserves the right to refuse service or terminate access at its sole discretion in cases of suspected misuse, fraudulent activity, or violation of these Terms.

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4. Authorized Representation

By submitting an application through our platform, you grant Compass World LLC limited authorization to act on your behalf for the sole purpose of facilitating your U.S. ESTA application. This includes handling personal information, preparing and submitting details, and communicating with you about your application.

All information handling is conducted in accordance with our Privacy Policy and Cookie Policy.

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5. Application Review and Processing Timelines

When your completed application is received, our team reviews it to confirm that all required fields are complete and consistent with eligibility requirements. In most cases, applications are processed within one to three business days. Timelines, however, may vary based on application volume, accuracy of details, or other external factors.

The final decision on every ESTA application rests solely with U.S. Government authorities. Compass World LLC does not influence outcomes, accelerate review, or guarantee approval.

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6. Pricing, Payments, and Refunds

All service-related fees, including the official ESTA government charge, are displayed clearly before payment. Our fees reflect the additional value of application support, verification, and facilitation.

You always retain the option to apply independently through the official U.S. Government website without paying our service fees.

Payments may be made using major credit cards or secure digital payment systems. A transaction confirmation will be sent to the email address you provide once payment is processed successfully.

Refunds are available only if requested before your application has been transmitted to U.S. authorities. Once submitted, all fees are final and non-refundable. For further details, please refer to our Refund & Cancellation Policy.

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7. Ownership and Intellectual Property

All content, branding, design, text, and digital materials on this website are either the exclusive property of Compass World LLC or used under valid license. Unauthorized reproduction, modification, or redistribution for commercial purposes is strictly prohibited without prior written permission.

References to third-party trademarks or brand names are for identification only and do not imply endorsement or affiliation.

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8. Acceptable Use Policy

You agree not to:

• Provide false, incomplete, or misleading information

• Use the platform for fraudulent or unlawful purposes

• Interfere with the normal functioning of the site

• Attempt to extract or misuse data, content, or system resources

• Deploy automated scripts, crawlers, or bots to manipulate access

Violations may result in immediate suspension or permanent revocation of service access.

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9. Limitation of Liability

Compass World LLC provides facilitation services only. The approval, denial, or processing time of any ESTA application is determined exclusively by the U.S. Government.

We do not guarantee application approval or specific review timelines. To the maximum extent permitted by law, Compass World LLC will not be liable for indirect, incidental, or consequential damages arising from the use of our services.

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10. Disclaimer of Warranties

This website and associated services are provided on an “as is” and “as available” basis. We do not provide express or implied warranties regarding accuracy, timeliness, or suitability for specific purposes. While we make reasonable efforts to maintain accurate and current information, we cannot guarantee the website will always remain up to date, uninterrupted, or error-free.

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11. Account Suspension and Termination

We reserve the right to suspend or revoke access to our services without notice if we determine a user has violated these Terms or engaged in harmful conduct. You may discontinue use of the site at any time without ongoing obligations.

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12. Governing Law and Jurisdiction

These Terms are governed by the laws of the State of Wyoming, United States of America. Any disputes arising from use of this Website or our services shall be subject exclusively to the jurisdiction of the courts located in Wyoming.

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13. Modifications to These Terms

Compass World LLC may amend these Terms at any time. Updates become effective immediately upon posting to this page. Users are encouraged to review the Terms regularly, as continued use of the site constitutes acceptance of any updates.

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14. Contact Information

For questions, concerns, or feedback regarding these Terms, please contact us:

Compass World LLC
1200–1309 Coffeen Avenue
Sheridan, Wyoming, US
Phone: +1 (942) 380-2990
Email: support@alvavisa.com