This Privacy Policy describes how Compass World LLC (“we,” “our,” or “the Company”) collects, uses, shares, and protects personal information when users access or engage with our website, AlvaVisa.com. By using our website or services, you acknowledge and accept the practices set out in this Policy.

1. About the Company

Compass World LLC is a privately held US-based company offering optional digital support services for individuals preparing to apply for a Australia ETA. We are not affiliated with, endorsed by, or operated on behalf of the Government of Australia.

Company Address:
Compass World LLC
1200–1309 Coffeen Avenue
Sheridan, Wyoming, US

2. Information We Collect

When you interact with our platform, we may collect certain personal data necessary to provide our services effectively and in line with applicable privacy laws. Categories of data include:

• Personal Identification: Full legal name, nationality, date of birth, and passport number

• Contact Information: Email address, phone number, and residential or mailing address

• Travel Details: Purpose of trip, intended travel dates, and related itinerary information

• Payment Data: Credit or debit card information (processed securely via third-party payment providers)

• Technical & Usage Data: IP address, browser type, operating system, device identifiers, and session logs collected through cookies or analytics tools

We do not knowingly collect or store data from individuals under 18 years of age.

3. Purpose of Data Usage

We use collected information only for operational and legally required purposes, which may include:

• Assisting in the preparation and facilitation of your ETA application

• Sending confirmations, receipts, and status notifications

• Providing customer support and responding to inquiries

• Monitoring website performance, maintaining security, and preventing misuse

• Meeting tax, compliance, or other regulatory obligations

Our processing activities are based on contractual necessity, legitimate interests, user consent (where required), and compliance with applicable laws.

4. Data Disclosure and Third Parties

We may share your information with third-party entities strictly for service delivery, including:

• Australian immigration authorities, to transmit application data

• Payment processors, to securely handle financial transactions

• Service providers such as hosting platforms, cloud storage, analytics, and communication systems

We never sell or rent personal information. All third-party service providers are bound by confidentiality and data protection obligations consistent with this Privacy Policy.

5. Security and Data Safeguards

We employ industry-standard security controls to protect personal data against unauthorized access, alteration, disclosure, or loss. These safeguards include:

• Encrypted communication and secure data transfer protocols

• Restricted internal access based on job role or function

• Secure, firewall-protected hosting environments

• Routine monitoring, updates, and periodic audits of our systems

While strong protections are in place, no online platform can guarantee absolute data security.

6. Data Retention Policy

We retain personal information only for as long as necessary to achieve the purposes outlined in this Privacy Policy or as required by applicable law. When data is no longer needed, it is securely deleted or anonymized in accordance with best practices.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Request access to a copy of the data we hold about you

• Ask for corrections or updates to your records

• Request deletion or restriction of your personal information

• Object to specific processing activities

• Withdraw consent where processing is based on consent

• File a complaint with a relevant data protection authority

Residents of the European Economic Area (EEA), the United Kingdom, or the State of California may have additional rights under the GDPR or CCPA. Requests to exercise these rights must be verified for security purposes.

8. Use of Cookies and Analytical Tools

We use cookies and similar technologies to enhance site functionality, analyze traffic, and improve user experience. Cookie preferences can be controlled in your browser settings.

We may also use anonymized tracking via services such as Google Analytics. These tools collect information like geographic location, browsing patterns, and session duration. For further details, please see our Cookie Policy.

9. Revisions to This Policy

We may update this Privacy Policy periodically to reflect legal, operational, or technical changes. Updates will be posted on this page with a revised date shown at the top. Continued use of our services after updates indicates acceptance of the revised terms.

10. Contacting Us

If you have questions, requests, or concerns about this Privacy Policy or the handling of your personal data, please contact us:

Compass World LLC
1200–1309 Coffeen Avenue
Sheridan, Wyoming, US
Phone: +1 (942) 380-2990
Email: support@alvavisa.com