1. Introduction

Welcome to AlvaVisa.com, an online platform managed by Compass World LLC, a private travel assistance company headquartered at 1200–1309 Coffeen Avenue, Sheridan, Wyoming, US. These Terms and Conditions (“Terms”) form a legally binding agreement between you, the “user,” and Compass World LLC (“we,” “our,” or “the Company”). They govern your access to and use of this website, as well as any services made available through it.

By visiting our site or engaging with our services, you acknowledge that you have carefully read, understood, and agreed to comply fully with these Terms.

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2. Scope of Services

Our platform provides an optional, fee-based support service designed to simplify the preparation and submission of Canada eTA applications. The services we may provide include clear guidance through the application steps, verification of data accuracy, facilitation of structured submissions, and responsive customer service.

We do not issue or approve eTAs. Only Immigration, Refugees and Citizenship Canada (IRCC), under the authority of the Government of Canada, is authorized to review, approve, or deny eTA applications. You always retain the option to apply directly through the official government website without using our service and without incurring our service fees.

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3. Eligibility and Use

By using this platform, you confirm and represent that:

• You are at least 18 years of age or are using the service with the consent and oversight of a parent or legal guardian.

• You have the legal right to submit your own travel and identification details.

• All information you provide is accurate, truthful, and complete to the best of your knowledge.

• You agree to comply with all applicable Canadian laws as well as the conditions of these Terms.

Compass World LLC reserves the right to refuse service or terminate access at its sole discretion if we believe that you have violated these Terms, provided fraudulent or misleading information, or otherwise misused the platform.

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4. Authorized Representation

By submitting an application through our platform, you authorize Compass World LLC to act on your behalf solely for the limited purpose of facilitating your Canada eTA application. This authorization may include processing your personal data, preparing and transmitting application details, and communicating with you about the status of your submission.

All handling of information is subject to the standards outlined in our Privacy Policy and Cookie Policy.

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5. Application Review and Processing Timelines

Once your completed form is received, our team reviews the submission to ensure all fields are filled correctly and that the information aligns with eligibility requirements. In most cases, applications are processed within one to three business days, although timelines may vary depending on submission volume, accuracy of information, or external factors outside our control.

The final decision on every application rests solely with the Government of Canada. Compass World LLC does not influence outcomes, accelerate review, or guarantee approval.

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6. Pricing, Payments, and Refunds

All service fees, including the mandatory Government of Canada charge, are displayed clearly before payment. Our fees reflect the added value of support, data checks, and facilitation provided through our platform.

You may always choose to apply independently through the official Government of Canada website without paying our service fees.

Payments may be made using major credit cards and secure digital payment methods. A transaction confirmation will be sent to the email address provided once payment is successfully processed.

Refunds are available only if requested before your application has been transmitted to the Government of Canada. Once submitted, all fees are final and non-refundable. For further information on cancellations or refunds, please consult our Refund & Cancellation Policy.

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7. Ownership and Intellectual Property

All content, branding, design elements, text, and digital assets displayed on this site are either the exclusive property of Compass World LLC or used under valid license. Unauthorized reproduction, alteration, or redistribution for commercial purposes is strictly prohibited without prior written consent.

References to third-party trademarks or brand names are used strictly for identification and do not imply endorsement or affiliation.

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8. Acceptable Use Policy

By using this platform, you agree that you will not:

• Provide false, incomplete, or misleading information

• Use the site or services for unlawful or fraudulent activity

• Interfere with the normal operation of the Website

• Attempt to extract or misuse data, content, or platform functionality

• Deploy automated bots, scrapers, or crawlers to manipulate or access the system

Violations may lead to immediate suspension or permanent termination of access.

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9. Limitation of Liability

Compass World LLC provides facilitation services only. The approval, refusal, or timing of an eTA application is determined exclusively by the Government of Canada.

We do not guarantee approval or specific processing times. To the fullest extent permitted by law, Compass World LLC is not liable for any indirect, incidental, or consequential damages resulting from your use of our platform or services.

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10. Disclaimer of Warranties

Our services and this Website are provided “as is” and “as available.” We do not make express or implied warranties regarding accuracy, reliability, availability, or suitability for particular purposes. While we make reasonable efforts to keep information up to date, we do not guarantee that the site will always be current, uninterrupted, or error-free.

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11. Account Suspension and Termination

We reserve the right to suspend or revoke access to our services without prior notice if a user is found to be in violation of these Terms or engaged in harmful conduct. You may stop using our services at any time without incurring ongoing obligations.

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12. Governing Law and Jurisdiction

These Terms are governed by the laws of the State of Wyoming, United States of America. Any disputes arising from your use of this Website or services shall be brought exclusively in the courts located in Wyoming.

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13. Modifications to These Terms

Compass World LLC may update these Terms at any time. Changes become effective upon posting to this page. Users are encouraged to review this section regularly, as continued use of our services will constitute acceptance of any updates.

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14. Contact Information

If you have questions, concerns, or feedback about these Terms, please contact us at:

Compass World LLC
1200–1309 Coffeen Avenue
Sheridan, Wyoming, US
Phone: +1 (942) 380-2990
Email: support@alvavisa.com