This Disclaimer (“Disclaimer”) applies to the website AlvaVisa.com (“Website”), operated by Compass World LLC, a private travel assistance company headquartered in Sheridan, Wyoming, US (“we,” “our,” or “the Company”).

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1. No Government Relationship or Endorsement

Compass World LLC operates as an independent service provider and is not affiliated with, endorsed by, or officially connected to the Government of Canada, Immigration, Refugees and Citizenship Canada (IRCC), or any federal authority. We provide a privately managed, fee-based platform designed to support travelers applying for the Canada Electronic Travel Authorization (eTA).

Travelers who prefer to apply independently without using our service or paying any additional fees may do so directly through the official Government of Canada website.

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2. Informational Use Only – No Legal Services Provided

The content provided on this Website is for general informational purposes only. It is not legal advice and should not be relied upon as such. No attorney-client relationship or regulated immigration advisor relationship is created by using this Website or our services. If you require assistance tailored to your specific immigration situation, we strongly recommend consulting a qualified immigration attorney or regulated professional advisor.

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3. Content Accuracy and Currency

We make reasonable efforts to ensure that the information published on our Website is accurate and up to date. However, immigration policies, processing fees, and entry requirements for Canada may change at any time without notice by the Government of Canada.

Accordingly, we cannot guarantee that all content will always reflect the latest updates or that it will be free from errors or omissions. Users should apply independent judgment when relying on the information available here.

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4. Nature and Scope of Services

Using our platform is entirely voluntary and not a requirement to obtain a Canada eTA.

Our service is intended to simplify and enhance the application process and may include:

• Reviewing application information for accuracy and completeness

• Guiding applicants with preparation of required data

• Providing email-based customer service and technical support

• Submitting eTA applications on behalf of travelers

• Offering limited reprocessing support in specific situations

Our pricing structure consists of:

• The official Government of Canada eTA fee, which is remitted on your behalf

• A clearly disclosed service fee for use of our digital platform and support services

Please note that while our goal is to streamline the application experience, the outcome of every application is determined solely by IRCC. We cannot influence or guarantee approval.

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5. Limitation of Liability

To the fullest extent permitted by law, Compass World LLC disclaims all liability for direct, indirect, incidental, or consequential damages arising from the use of this Website or our services. This includes, but is not limited to:

• Travel delays or disruptions to itineraries

• Refusal of entry or eTA rejection by Canadian authorities

• Technical issues, outages, or system malfunctions

• Failures or interruptions caused by third-party platforms or providers

• External force majeure events such as natural disasters or global service outages

Users engage with our platform entirely at their own risk.

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6. Links to Third-Party Websites

Our Website may include links to external websites for your convenience. We do not control, monitor, or guarantee the accuracy, reliability, or availability of any content hosted on third-party platforms. The presence of a link does not imply endorsement or affiliation.

Visiting third-party websites is done at your discretion and is subject to the terms and privacy practices of those external sites.

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7. User Responsibilities

By accessing and using our Website and services, you agree to:

• Provide truthful, accurate, and complete personal and travel information

• Confirm that you meet the eligibility criteria for a Canada eTA before applying

• Accept that providing false or misleading information may result in denial of your application and potential legal consequences under Canadian law

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8. Platform Availability

We take steps to maintain reliable and consistent access to our Website. However, interruptions may occur due to scheduled maintenance, technical issues, failures in third-party services, or other external circumstances. For this reason, continuous availability cannot be guaranteed.

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9. Acceptance of Terms

By using this Website, you confirm that you have read, understood, and agreed to the terms of this Disclaimer in addition to our Terms and Conditions, Privacy Policy, Cookie Policy, and Refund & Cancellation Policy. If you do not agree with these terms, you should refrain from using our Website or services.

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Contact Information

If you have questions, feedback, or concerns regarding this Disclaimer, please contact us at:

Compass World LLC
1200–1309 Coffeen Avenue
Sheridan, Wyoming, US
Phone: +1 (942) 380-2990
Email: support@alvavisa.com