This Privacy Policy explains how Compass World LLC (“we,” “our,” or “the Company”) collects, uses, shares, and safeguards personal information when individuals access or engage with our website, AlvaVisa.com. By using our website or services, you acknowledge and accept the practices described in this Policy.

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1. About the Company

Compass World LLC is a privately held US-based company that provides optional online support services for travelers preparing to apply for a Canada Electronic Travel Authorization (eTA). We are not affiliated with, endorsed by, or operated on behalf of the Government of Canada.

Company Address:
Compass World LLC
1200–1309 Coffeen Avenue
Sheridan, Wyoming, US

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2. Information We Collect

When you interact with our platform, we may collect personal information required to deliver services effectively and in compliance with relevant privacy laws. The categories of data we may collect include:

• Personal Identification: Full legal name, nationality, date of birth, passport number

• Contact Information: Email address, phone number, residential or mailing address

• Travel Details: Purpose of visit, intended travel dates, and related itinerary information

• Payment Data: Credit or debit card details (processed securely through third-party providers)

• Technical and Usage Data: IP address, browser type, operating system, device identifiers, and session activity collected through cookies or analytics tools

We do not knowingly collect or process information from individuals under the age of 18.

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3. Purpose of Data Usage

The information collected is used exclusively for operational and legally required purposes, which may include:

• Assisting with the preparation and facilitation of Canada eTA applications

• Sending confirmations, receipts, notifications, and service updates

• Providing technical or customer support when requested

• Monitoring system performance, maintaining website security, and preventing misuse

• Meeting compliance obligations under applicable legal and regulatory frameworks

Data processing is based on contractual necessity, legitimate interests, user consent (where required), and compliance with governing laws.

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4. Data Disclosure and Third Parties

We may share your personal information with third-party providers strictly for service delivery, including:

• Canadian immigration authorities, for the purpose of transmitting your application

• Payment processors, to securely complete financial transactions

• Technology providers, including hosting services, cloud platforms, analytics tools, and communication systems

We do not sell, lease, or otherwise commercialize your personal data. All third-party providers are contractually obligated to uphold confidentiality and follow appropriate data protection measures.

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5. Security and Data Safeguards

We employ robust security controls and industry-standard practices to protect your personal data against unauthorized access, alteration, disclosure, or loss. These measures include:

• Encrypted communication and secure transfer protocols

• Restricted internal access based on employee role and necessity

• Hosting environments protected by firewalls and intrusion monitoring

• Regular updates, monitoring, and periodic reviews of our systems

While strong protections are in place, it is important to understand that no online platform can guarantee absolute security of transmitted or stored data.

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6. Data Retention Policy

Personal information is retained only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable law. Once data is no longer required, it will be securely deleted or anonymized according to recognized best practices.

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7. Your Rights and Choices

Depending on where you reside, you may have the right to:

• Access the personal data we hold about you

• Request corrections or updates to inaccurate or outdated records

• Request deletion or restriction of your personal data

• Object to specific forms of data processing

• Withdraw consent, where processing is based on consent

• File a complaint with the appropriate privacy or regulatory authority

Residents of the European Economic Area (EEA), the United Kingdom, and the State of California may be entitled to additional protections under the GDPR or CCPA. For security purposes, we may require identity verification before fulfilling any such requests.

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8. Use of Cookies and Analytical Tools

We use cookies and related technologies to support site functionality, track usage patterns, and improve user experience. You may adjust or disable cookie preferences within your web browser settings.

We may also employ anonymized tracking technologies, such as Google Analytics, to collect aggregated information on visitor activity, including session duration, general location, and browsing behavior. For additional information, please review our Cookie Policy.

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9. Revisions to This Policy

This Privacy Policy may be updated periodically to reflect changes in law, operational requirements, or technical improvements. The most current version will always be posted on this page, along with the date of revision. Continued use of our services following updates will indicate acceptance of the revised terms.

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10. Contacting Us

If you have questions, concerns, or requests relating to this Privacy Policy or the management of your personal information, please contact us at:

Compass World LLC
1200–1309 Coffeen Avenue
Sheridan, Wyoming, US
Phone: +1 (942) 380-2990
Email: support@alvavisa.com